FAQ
Frequently Asked Questions (FAQ)
Where do you ship?
We currently ship orders within Canada only.
How long does shipping take?
Orders are processed within 1–2 business days (Monday–Friday).
Estimated delivery time within Canada is 4–8 business days in total.
Delivery times may vary slightly due to carrier operations or weather conditions.
How much does shipping cost?
We offer free standard shipping on all orders within Canada.
There are no additional shipping charges at checkout.
Do you accept returns?
Yes. We accept returns within 14 days of delivery for eligible items.
Returned items must be unused and in original condition.
Please refer to our Returns & Refund Policy for full details.
How can I contact you?
You can reach us using the details below:
📧 Email: info@shopocanada.com
📞 Phone: +1 819-485-0647
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Where are you located?
Shop O Canada
3122 Place Komarno
Boisbriand, Quebec J7E 0B7
Canada